While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from brendamoore44@yahoo.com on 19 September 2020 about Green Dot Bank.
My complaint is for a representative who mistakenly accidentally messed up on my dispute unauthorized purchases on my debit account and may have caused dispute Department to not refund me my full amount of $1200 that was purchased off my... Read more
Complaint from Cjayer1993 on 19 September 2020 about Green Dot Bank.
I bought a card and it does not work like it is suppose to, they are doing nothng to fix it. I have been using these cards for years and have probably bought 100 of them. I bought 2... Read more
Complaint from Avinway on 19 September 2020 about Green Dot Bank.
My Greendot account was closed for no reason Read more
Complaint from Violetrosehg74 on 19 September 2020 about Green Dot Bank.
I was displaced from my job due to a Covid 19 related issue. After months of waiting for unemployment to process my claim, I finally get approved to receive unemployment benefits and I think all the waiting and jumping through... Read more
Complaint from teresagodoy0529@gmail.com on 19 September 2020 about Green Dot Bank.
I put 65 dollars on green dot card. I went to my att website to make a payment of $55. (Tax $59.35). Payment was declined. Every day afterward art tried to rerun the amount and it was declined. I called... Read more
Complaint from Deborah2475 on 19 September 2020 about Green Dot Bank.
My account was blocked Read more
Complaint from DavidBoswell on 18 September 2020 about Green Dot Bank.
Recently I purchased a green dot card from 7-11 location Lakewood NJ 08701 I was informed that I would have to load money for me to use the card . I loaded $500us , two to three days later after... Read more
Complaint from Bkay97 on 18 September 2020 about Green Dot Bank.
I have a green dot 3% money back card. And, after 11 months of having the card on the 11th month decided to not give me my $150.00 they owe me. Also I had $50 in my bank account and... Read more
Complaint from loveoverall5 on 18 September 2020 about Green Dot Bank.
Hi. I have 2 accounts with Green Dot. The first was put on HOLDRESTRICTION. Customer Service took off the hold when I provided documents to verify my birth date. I have $9600 in one of my accounts and they are... Read more
Complaint from Arturo101 on 18 September 2020 about Green Dot Bank.
My account was blocked. Read more
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