While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mistytheshit on 05 February 2021 about Green Dot Bank.
There is money missing from my account that has no transaction history or authorization of a purchase or fee. Plus I reported a card loststolen on the 10th of January 2021 and they never cancelled or replaced card I had... Read more
Complaint from CALLMEAGEE on 05 February 2021 about Green Dot Bank.
I had tried to receive funds out of an ATM and didn't receive any, yet I was still charged on my greendot card. I tried and tried multiple times to get in touch with greendot via phone, and email more... Read more
Complaint from Aubrey61 on 05 February 2021 about Green Dot Bank.
My email address and number has been removed from my account and I called green dot several times to get it done but they refused to attend to me.. I have lots to do but I don't know who has... Read more
Complaint from Brandy714 on 04 February 2021 about Green Dot Bank.
My green dot account is been closed and I can no longer have access to my funds or to do transactions no more. Read more
Complaint from Jhart1216 on 04 February 2021 about Green Dot Bank.
About two weeks ago my green dot bank card was closed and my account has been blocked. They are claiming fraudulent activity on my card and are not giving me access to my money or allowing me to transfer or... Read more
Complaint from Antonio on 03 February 2021 about Green Dot Bank.
Hi. My name is Antonio BanksI order my card 2 times that’s show up but 3 other times they said they will send me new one but never did ! It’s been almost a month and a half Read more
Complaint from Nikki Allen on 03 February 2021 about Green Dot Bank.
I have a green dot prepaid rewards card and the card is under my maidan name nikki allen and my direct deposit was in my name that is on my driver license which is nicole allen davidson and y'all locked... Read more
Complaint from ScottAngie on 03 February 2021 about Green Dot Bank.
a while back my unemployment was directly deposited onto my wife's green dot card they requested a id verification from her and she did what they asked then after sending them what they asked for they then closed her account... Read more
Complaint from Elysium63 on 03 February 2021 about Green Dot Bank.
My Green Dot account was hacked into and my Social Security was stolen $1,050 I made a dispute green. Return the money February 23rd that same day they got back into my account and green. Sent out two transactions for... Read more
Complaint from Aqua be on 03 February 2021 about Green Dot Bank.
I have been trying to unlock my card with the hen when I finally get thru I’m hung up on. Or called me racial names. They have my moment. I can’t touch it. Read more
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