While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from ALICEBURGESS on 02 February 2021 about Green Dot Bank.
ON JAN 5TH I DISPUTED TO TRANSACTION ON MY ACCOUNT ONE ON 122321 FOR THE AMOUNT OF 400.. AND ANOTHER ONE ON JAN 5TH FOR THE AMOUNT OF 350.00 IT WENT TO MEMBER SERVICES. WHEN I FOUND OUT THAT... Read more
Complaint from Demetric24 on 02 February 2021 about Green Dot Bank.
I filed a dispute concerning atm withdrawal. I sent them a receipt showing that transaction was not completr but they wull bot give my money back. Read more
Complaint from punkjax311 on 02 February 2021 about Green Dot Bank.
I got a letter last April saying that the first stimulus check would be deposited in to an account with green dot card . I've been trying to get this resolved as the i no longer have the green... Read more
Complaint from Chris93551 on 01 February 2021 about Green Dot Bank.
I closed an account with Green Dot Bank. After I did this, I had a kid's sports vendor issue a refund to this account for a season cancellation due to covid-19. I have been in contact with Green Dot four... Read more
Complaint from Jessie.Herring2224@gmail.com on 01 February 2021 about Green Dot Bank.
well tried to set up my GO@BANK card who banks throw you and I get to the end and it tells me to cut the card in half and destroy it wow really hadn't even activated it yet . ... Read more
Complaint from Pamelapierce on 31 January 2021 about Green Dot Bank.
I have called and chatted several times about my dispute made on Jan 8 2021. I was told my provisional credit was suppose to be added on the 21st. No one will add my money or send me... Read more
Complaint from Piechar70 on 31 January 2021 about Green Dot Bank.
My card is restricted how do i get it unrestricted and why was it restricted Read more
Complaint from Scotty2623 on 31 January 2021 about Green Dot Bank.
My email was changed and my number and I wish to get access back to my account Read more
Complaint from MONTAZISH72 on 31 January 2021 about Green Dot Bank.
I received my DD money through this company they blocked and closed my accounts then asked me to verify my identity I did that they unlock it then locked it again. I had to repeat this several times and now... Read more
Complaint from gallinatl54 on 31 January 2021 about Green Dot Bank.
Apparently i had a check that they thought wasnfraud so they closed my account without any notification so have a Chime account the i get my money in every month and i like to pay my bills through green... Read more
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