Green Dot Bank complaint: stimulus money

a while back my unemployment was directly deposited onto my wife’s green dot card they requested a id verification from her and she did what they asked then after sending them what they asked for they then closed her account with over 4000$ in it bit yet they took there fees out after about 4 weeks on the phone all day I finally got them to send the money back to Washington state unemployment so about 8 to 9 weeks after green dot accepted the money we finally got it now they have accepted our stimulus package on what was a closed account that we have no access to and this is a good 6 months after the first go around with them we don’t have the account info no more we shredded everything thinking that the account was closed like they said it was so now our stimulus package is sitting in a closed account that we can’t access or so anything or even get through to talk to anyone because we no longer have any of the log in or password associated with account so needless to say I am very upset this time and short of driving from Washington to California to try and talk with someone in person I don’t know what to do .