Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

20
18
16
14
12
10
8
6
4
2
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

TOOK MY MONEY

Complaint from mamaburke64 on 01 September 2021 about Green Dot Bank.

On august 31st my account was at $0 and all of a sudden green dot put my account in a $-272.07 I called they said I used my overdraft and the phone hung up I kept calling back no answer... Read more

Comments: 0
Rating:

Dispute not handled

Complaint from JohnMartinez on 31 August 2021 about Green Dot Bank.

I filed a dispute on 08122021 and was informed, by email and phone that within 10 business days that my money which was not dispensed from the ATM machine would be back in my account. If the dispute is not... Read more

Comments: 0
Rating:

Unrefunded money

Complaint from Fistsliketekken on 31 August 2021 about Green Dot Bank.

On August 18th I made a transaction to order contacts. The transaction was not accepted by the merchant, however was taken out of the account for a pending transaction. The account stated the money would be returned on the 26th... Read more

Comments: 0
Rating:

Unauthorized transactions

Complaint from morenrichard4@gmail.com on 31 August 2021 about Green Dot Bank.

Green dot bank allowed unauthorized transactions on my debit card there was insufficient funds to make transactions but green dot bank allowed transactions causing my account to be over drawn and then charged me over draft fee's they caused the... Read more

Comments: 0
Rating:

Account

Complaint from Zeldadodson83 on 31 August 2021 about Green Dot Bank.

My account has been blocked an I can't use my card all Read more

Comments: 0
Rating:

Hacked account

Complaint from Nicolew4545 on 30 August 2021 about Green Dot Bank.

My account was hacked, I don't have access to it again, my email and number was removed Read more

Comments: 0
Rating:

Declining my card

Complaint from Haveagooddaysir00 on 29 August 2021 about Green Dot Bank.

Start from the beginning:, I bought the pre-paid card to use online, the same day. Declined, due to no name on new card. A few days later having received a new card with my name attempted to purchase item it... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community

Di

Mr