While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Ted gt on 27 August 2021 about Green Dot Bank.
So I was trying to login to my greendot app and suddenly I got a notification saying my account is locked !! I called their customer care line and I was asked to send my drivers license to a mail... Read more
Complaint from BD company on 26 August 2021 about Green Dot Bank.
I have banked with green Dot for 3 years now and I got 2 deposits yesterday from the SBA and green Dot rejected and sent it back. I called and spoke with 2 representative and a supervisor and all of... Read more
Complaint from Meastayyy on 26 August 2021 about Green Dot Bank.
A week ago my taxes were deposited into my turbo tax account and I sent my fiancé 2 transactions.. one of $1020 and another of $500 after I had sent the money they locked both mine and my finances account... Read more
Complaint from Kdgeiger on 25 August 2021 about Green Dot Bank.
I purchased a $100.00 gift card for my granddaughters graduation gift. On May 31st she told me that the full amount wasn’t on the card. I filed a complaint in which I was told it would be about 7 days for... Read more
Complaint from Tgreen22 on 23 August 2021 about Green Dot Bank.
This company is a scam. My information was changed without any notification to me. I've provided numerous emails and other documents to verify myself. 2 months and noting has changed. Every time I call I get the run around or... Read more
Complaint from Mamagold090 on 23 August 2021 about Green Dot Bank.
I try to login on my GreenDot account and saw this:“Your account has been blocked and is pending further review”. Read more
Complaint from Mccallistera1978 on 22 August 2021 about Green Dot Bank.
I received a large lump sum back pay from my unemployment last week. Green Dot froze my account because of suspicious activity. I called and sent my docs to them they unfroze my card. 4 days later they did it... Read more
Complaint from skuch1544 on 20 August 2021 about Green Dot Bank.
They closed my account with a significant amount left on the account. Will not release the funds to me, unable to even send me a check. I have bills to pay children to fee Read more
Complaint from NOT EASY BEING GREEN on 20 August 2021 about Green Dot Bank.
Twice I have called Green Dot to close an account and was assured each time that the account would be closed, the fees removed, and then soon following I keep receiving statement with a negative balance. I WANT THIS... Read more
Complaint from Watson1298 on 20 August 2021 about Green Dot Bank.
Someone hacked my account with the same email that has been reported Read more
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