While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Hacked on 19 August 2021 about Green Dot Bank.
On July 2nd 2021 my check was deposited onto my Green Dot card. Later that day I get a notice of my overdraft protection kicked in. I called reporter fraud asked him to stop the charge but they would not... Read more
Complaint from loriahiggs on 16 August 2021 about Green Dot Bank.
My account was closed after the payment of some funds into my account and it was closed for no reason. I was told to upload ID which and did and even after uploading my documents, I was told it was... Read more
Complaint from frustrated and hurting on 14 August 2021 about Green Dot Bank.
I have had a WalMart Money card now for several years with no problems until Friday Aug. 6, 2021 when my account was hacked and a transfer was made in the amount of $500 usd usinge-mail address I'm using now... Read more
Complaint from Pameladavid on 13 August 2021 about Green Dot Bank.
They closed my account without my permission Read more
Complaint from Sanchezsaih5 on 13 August 2021 about Green Dot Bank.
Wanted to login and it says my account is blocked Read more
Complaint from Sakorahlove on 12 August 2021 about Green Dot Bank.
I've been calling customer service since July 21st 2021. They randomly sent an email saying it's unusual activity going on with my account because my taxes was deposited into my account. Only 1,079. That's not much. I HAVE KIDS TO... Read more
Complaint from Lovebugj on 09 August 2021 about Green Dot Bank.
Who can I talk to about helping me file against greendot? They have been holding my money since April 5th! $2500.00 bucks. I made an account with them thinking it was a bank account so I transferred money over to them.... Read more
Complaint from Anonymous1234 on 09 August 2021 about Green Dot Bank.
I have my account and routing number for my greendot bank account. They will not do a wire transfer without the attached card number. Card costs me $15. I have my address social security number birthday and any other information... Read more
Complaint from Goodwin1 on 08 August 2021 about Green Dot Bank.
I hadn’t used my green dot card in a couple months but when I got my stimulus check and it said deposited I went looking through all my cards and there it was… on my card. Well later that night... Read more
Complaint from debrachambers38@gmail.com on 07 August 2021 about Green Dot Bank.
Green dot allowed a money transfer in the sum of $3000 to be sent to updating millions I can not get no one to talk to me or get me m money back green dot is a poor excuse of... Read more
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