While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 16, 2024
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We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from kadeemae on 03 December 2022 about Green Dot Bank.
I've been trying for 3 months to get my money back from Green Dot I've done everything they've asked me to do and yet they still refuse to send me a check for the amount of money that is in... Read more
Complaint from Melvin7137 on 01 December 2022 about Green Dot Bank.
My federal refund was direct dep on Sept 21st 2022. I've sent all my info. They are charging me interest on money sent to them from IRS from Sept.. just notified me again improper info.. I've had an active account... Read more
Complaint from Whitner232 on 25 November 2022 about Green Dot Bank.
I had my taxes put on greendot card and they blocked my account and I still had money on my account and they won't give w me my money and it's been mouths.when I can they put me on hold... Read more
Complaint from Willisleanna.2021 on 19 November 2022 about Green Dot Bank.
Since last year I've been contacting Green Dot repeatedly about a deposit that was made for IRS. They told me I'VE NEVER RECEIVED A DEPOSIT SO AT THAT POINT. Contacted IRS and ask them if they could put a trace... Read more
Complaint from Debbiex on 12 November 2022 about Green Dot Bank.
I bought prepaid visa in store and loaded it with 400$.I can't register this card no matter what Avenue I take and can't access my money. Read more
Complaint from Kat41 on 12 November 2022 about Green Dot Bank.
I had a large deposit from my attorney from where our house burnt ..we lost everything ...I've already had to send in proof of identity 3 times this ye alone ...sent them proof this last time they said my credentials... Read more
Complaint from Wendell on 11 November 2022 about Green Dot Bank.
I have a person claiming to be a green dot agent texting me claiming that they can put 5000 on my card and i don't have to pay it back. They're claiming that i need to send my card... Read more
Complaint from Davispat on 08 November 2022 about Green Dot Bank.
I opt in for 200 and used 70 dollars to feed my family they took $15 for that but little bills like Pandora for $5 hit my account they want $15 for that too I think they should not charge... Read more
Complaint from Stephen Williams on 07 November 2022 about Green Dot Bank.
I bought a 250 dollar card I put 250 on the card and when I finally got it activated after a day and a half there was only $2.05 on the card they lost my money before I even got... Read more
Complaint from Leonwash83 on 02 November 2022 about Green Dot Bank.
Somehow my tax return was deposited onto the turbo prepaid card that is provided by green dot and when I found out they told me I had to send all this information over to them to do my identity and... Read more
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