While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Bigmurph68 on 23 October 2022 about Green Dot Bank.
Green dot bank locked my card and account for two months and my disability check was stolen out of it both months and now they will not refund my money Read more
Complaint from Chad piatt on 12 October 2022 about Green Dot Bank.
I bought a400 filler card from Walmart and put it on a green dot card and they said someone spent my money no one had my card or info so I'm out 400 fillers I put it on to pay... Read more
Complaint from teresaste on 03 October 2022 about Green Dot Bank.
Green dot locked my card,I get my disability funds on this card I messaged them,called them,sent all the info they asked of me repeatedly and every customer service representative gave me a different email address each time,I've been hung up... Read more
Complaint from Nasia on 27 September 2022 about Green Dot Bank.
I filed my taxes through turbo tax and opted into the option to pay my fees with my refund, SBTPG is a third party affiliate who is a green dot company who handles the fees and sends the refunds to... Read more
Complaint from Lawanda14 on 24 September 2022 about Green Dot Bank.
I have used my card previously with my same information i.e. address, phone number, emails, etc. I called them ahead of time approximately 4 different times, making sure my tax return could be automatically deposited after they reviewed my... Read more
Complaint from James Epps on 23 September 2022 about Green Dot Bank.
I filed a dispute against a withdrawal and won the dispute. Now the withdrawal happened on January the 28th, 2021. Now I have been trying to get my money back since then. Now $1,110 was taken and they have sent... Read more
Complaint from Ezziee on 15 September 2022 about Green Dot Bank.
I bought a card for my nephew birthday. I put 80 dollars on there we was never able to use the card. I called in And expressed the issue they stated the card was in store purchases only do to... Read more
Complaint from DonziRon on 10 September 2022 about Green Dot Bank.
My card is Never accepted. Read more
Complaint from Annoyedoldclient8r on 19 August 2022 about Green Dot Bank.
I haven't used any card connect to my name in over 2 years. I have made it known to close the accounts but they put you their circles. I have cards I haven't used in years with no activity and... Read more
Complaint from Brandiebartley88 on 18 August 2022 about Green Dot Bank.
I originally bought a Green Dot prepaid card from the store and they were supposed to issued me out of Green Dot card that says my name and everything on it but I never received that card in the mail... Read more
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