While some customers may still be encountering a bad experience, our sentiment meter has detected a -29% decline in complaints about McDonalds over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 281 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from nv65james@aol.com on 22 November 2020 about McDonalds.
This is for the manager at the Medford store on Crater Lake Highway 11 21 20 7:03 a.m. your manager is absolutely rude when you come up to the drive-thru and she says what do you want abruptly rude talk... Read more
Complaint from BethGlenwright on 22 November 2020 about McDonalds.
The food me and my friend received was extremely disappointing when we were so hungry and we had to chuck it in the bin. The big mac we got and chips were really cold and I paid for bbq sauce... Read more
Complaint from CRW on 22 November 2020 about McDonalds.
Ordered combo 3 Double quarter ponder meal. Meat was way undercooked. Traveled back to get it replaced only to receive a frozen Double quarter pounder. I refuse to return to get refund. This location has... Read more
Complaint from Oneill on 22 November 2020 about McDonalds.
2 weeks in a row took my grandchildren to the drive through and twice my grandson was given the wrong order. Was not happy as I sat in a queue to get the meals then had an upset grandson. Read more
Complaint from Kirsra4 on 22 November 2020 about McDonalds.
According to the McDonalds literature published on their website and legislation the government bag charge is an optional charge. A visit at 10:30 today I advised Ithat i did not want a bag and to remove the bag... Read more
Complaint from Nunya on 22 November 2020 about McDonalds.
I went into lobby to order food due to drive thru line being extremely long. Upon attempting to pay they informed me that they only accepting cash and if I wanted to pay with card I would need to pay... Read more
Complaint from Night one on 21 November 2020 about McDonalds.
Poor service go there for breakfast around 8 am no burritos, and always say they run out of burritos before breakfast is over Poor management too someone should look into this they are always out of... Read more
Complaint from Oooo on 21 November 2020 about McDonalds.
I ordered a McDonald’s this is probably the billionth time this has happened to me ! I thought I’m going to say something ! Last time they didn’t give me all the drinks they forgot abs because I have a large... Read more
Complaint from Kylramirez on 21 November 2020 about McDonalds.
I ordered the 10 piece meal. And about my fourth chicken nuggets I bit into it and felt this hard object in my mouth. I spit what I was eating out and found a bone. I stopped eating what was... Read more
Complaint from Hollywood on 21 November 2020 about McDonalds.
Well my food took 2 hours to come when it did finally arrive mine an my partners food was missing absolutely livid Read more
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