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McDonald’s complaint: App delivery

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Filed 14 Aug 2023 by Fiona

Order on the mc Donald’s delivery app food come with missing items phoned mc Donald’s told I had to go and collect missing items when I got there ignored for 10mins asked to speak to manager wasn’t allowed by trainee manager explained that I paid more for the food and for delivery and now the food I left home was going cold and ruined she said she could only replace the missing items I could understand if it was any other delivery company but to use yours it’s disgusting waste of money paying for delivery when I’ve still got to drive there the trainee manager was completely rude and unprofessional, whilst other customers were also ignored and complaining but nobody would acknowledge them and they were about to cancel the order I would like a total refund

McDonald’s complaint: App delivery
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