McDonalds complaint: Extremely unsatisfied with the management customer service

Complaint from adann1103 reported on 26 November 2021 about McDonalds

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Customer 214
store3510 was Extremely rude when taking my order , refused to substitute sausage for beacon , had me pay full price and this was the manager Carmen then assumed i didnt speak Spanish so was talking to her co-worker like she was sum BIG BAD ASS BECAUSE HER CUSTOMER SERVICE SUCKED. WHAT SURPRISED ME WAS THAT SHE WAS BOASTING AND BRAGGING RIGHT IN FRONT OF ME ASSUMING I COULDN’T UNDERSTAND WHAT SHE WAS SAYING, AND EVEN WHEN I SURPRISED HER WITH MY SPANISH SHE WAS STILL JUST AN ARROGANT ASS! SARCASTICALLY SAYING BYE HAVE A GOOD DAY!. SMH IM VERY UNSATISFIED BEING THIS ISNT THE FIRST TIME IVE RECEIVED BAD SERVICE. SO IM HAPPY TO INFORM THAT I HAVE POSTED THIS ON COMPLAINT SITE.

Suggested solution:

They need to reconsider new employees, but i would like a refund for my meal the least they could do

McDonalds complaint Extremely unsatisfied with the management customer service
McDonalds complaint Extremely unsatisfied with the management customer service
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