My complaint:
Did not serve up menu item correctly
overcharged for Big Breakfast w hotcakes.
Staff in rear was very unprofessional when questioned by me about my order.
I was approached by one female team member
who said calm down when I asked twice for the manager.
When the manager finally came…I was asked to swipe my card twice to issue the refund.
I was hoping that someone can b e more helpful.
I’ve enclosed screenshot of the receipts
I want to make sure my money is returned
on my cc.
Suggested solution:
I want to make you aware of the incident.
over the past 3 months since September 2022
I've eaten, dine -in breakfast at least 4-5 days a week.
