Complaint: undercooked food

on 22 November 2020 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

Ordered combo 3 Double quarter ponder meal.
Meat was way undercooked. Traveled back to get it replaced only to receive a frozen Double quarter pounder. I refuse to return to get refund. This location has been going down hill, the past few years with customer service. This is a whole other level. This seems to be the new trend the location on linden and Springfield is the same. I can now say my family and I are no longer customer of the franchise.

0 0 vote
Justified complaint?

Suggested solution:

More training on customer service and food preparation. Before someone gets seriously sick.

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