McDonald’s complaint: Wrong order

Name: Wrong order
Item: McDonald’s
Rating: 1
Author: Lynne

Open 22 Nov 2020 183 views Fast Food / Delivery

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Filed 22 Nov 2020 by Lynne

2 weeks in a row took my grandchildren to the drive through and twice my grandson was given the wrong order. Was not happy as I sat in a queue to get the meals then had an upset grandson.

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Case details

Status: Open
Company: McDonald’s
Filed: 22 Nov 2020
Rating: 1/5
Desired resolution: Make sure their staff is trained as this could cause you to lose customers.
Problem: Wrong order given twice at drive-thru
About: children's meal

Progress

Filed
Company notified
Company replied
Resolved

22 Nov 2020 Complaint filed and published
22 Nov 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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