McDonald’s complaint: Old food

Hello I am very sad to say this would be my second complaint to this particular location. But my third experience that has been horrible within the last few months. Last time I complained about their breakfast burritos and I’m complaining again about the breakfast burritos. I figured I would try again since I spoke to somebody on my last complaint but it hasn’t changed. These burritos are hard as a rock on each end soft in the middle but they look like they’re two days old the cheese smells weird. And they were extremely flat like somebody flatten them. Now I used to come here all the time for breakfast and I used to get other stuff but never ever had issues like I have lately there. I feel that the people there the customer service isn’t the greatest except for one lady that excepts the money and takes your orders through the drive-through she’s amazing I’ve actually gone inside the place to place an order and I’ve had to wait 10 minutes before someone comes to the counter their whole focuses on the drive-through. No I completely understand if they don’t have enough help but there was more than enough people there. I’m not sure who the manager is but they need to be demoted because I feel like there’s no direction there nobody’s checking stuff and I hope I’m not the only one that’s complaining because the food is horrible. I bought an eight dollar meal two burritos a hash brown and a sweet tea so basically I bought an eight dollar sweet tea because it was the only thing that was good. You definitely need to speak to these people because my last complaint obviously nothings been said because it’s the same old hard food