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McDonald’s complaint: Missing items from take out orders

Open 124 views Fast Food / Delivery

Filed 15 Dec 2023 by Jackie

We have had several orders of late with items missing (usually sauces). Obviously it’s not possible to rectify this on take out orders as it isn’t discovered until you get to the destination where the food is to be consumed.
I have decided to make a complaint on this occasion as not only is it disappointing when you don’t receive your menu choices but also, the current cost of living being so high we cannot afford to pay out money for nothing.
I am sending a photograph of the receipt for today’s order which was missing all four of the sauces and there was no bacon in the ‘Bacon Big Cheesy’
The McDonald’s branch we normally visit is Osmaston Park Road, Derby and I feel that the staff require training in quality control.

McDonald’s complaint: Missing items from take out orders
Photo Jackie uploaded with this complaint

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