McDonalds complaint: Cold and flat food

Complaint from Kerrclan reported on 21 October 2023 about McDonalds

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Might seem a bit trivial but in with a young baby so it’s normal to expect food to be hot and not have to trail back to counter with it. Chips were freezing cold and Diet Coke was flat with no ice. No choice as to whether I wanted ice or not. They used to ask.
I love a McDonalds so don’t complain lightly.
Get a zGrip MCDonalds… speed isn’t everything.

Suggested solution:

Better checks on food sitting out and length of time waiting for other parts of the order

Cold and flat food
Cold and flat food
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