McDonald’s complaint: Never received order

Name: Never received order
Item: McDonald’s
Author: Kezia

Open 1 May 2022 104 views Fast Food / Delivery

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Filed 1 May 2022 by Kezia

I ordered a large Diet Coke from McDonald’s (EC2M 7PY) and I never received it. It was the only thing on my order, and after having waited for 22 minutes after ordering it, I finally had to leave. I asked two employees about it, and it was never retrieved.

McDonald’s complaint: Never received order — Photo Kezia uploaded with this complaint

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Case details

Status: Open
Company: McDonald’s
Filed: 1 May 2022
Desired resolution: A voucher (I’m vegetarian).
Problem: Drink order never handed over
About: soft drink

Progress

Filed
Company notified
Company replied
Resolved

1 May 2022 Complaint filed and published
1 May 2022 Message from Bizzy: we notified McDonald’s about this complaint.

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