While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Irfan Ahmad on 13 July 2021 about Mytrip.com.
My name is AHMADIRFAN. I have booked a ticket from Islamabad to Bilbao (Spain) given order number LAQ4VP and booking number N6IGH6. There were not mentioned to put information about passport ID. i have paid it. Now it concerns that... Read more
Complaint from Osama Alkhido on 10 July 2021 about Mytrip.com.
Dear Sir, I have been calling ´mytrip´ call center for more than 10 days. I booked a ticket to go from Berlin to Beirut, the last name of one of the passengers was filled mistakenly incorrect. when I called on... Read more
Complaint from Fiorito on 10 July 2021 about Mytrip.com.
I wanted to book a flight from Amsterdam to Milano. I booked the flight through MyTrip SuperSaver. I payed the ticket and got a ation in my email that the ation could take up to 72 hours. Then I... Read more
Complaint from Traveler on 08 July 2021 about Mytrip.com.
I bought a ticket month ago for Jet2 flight from London to Bulgaria from Mytrip.com. One week later I have received email from Jet2, that the flight is cancelled because covid-19. Three weeks later no refund yet! I have contacted... Read more
Complaint from nerm on 08 July 2021 about Mytrip.com.
I wasn't expecting this bad experience with a company I've respected for years I booked my ticket to the USA via Air Canada. I didn't know that I needed a transit visa so i tried to change my booking via the... Read more
Complaint from Rute Almeida on 07 July 2021 about Mytrip.com.
Im very very upset with mytrip.com, they are horrible site, when i bought the ticket i didn't know it was on america basis, i made mistake because i thought it was the trip.com, european site. I bought the ticket, but... Read more
Complaint from L_0916 on 06 July 2021 about Mytrip.com.
Due to my flight canceled by the airline, I had just contact Mytrip, and promised me that will send me a ation letter for the refund within 4 days but after these 4 days, I still haven't received the e-mail... Read more
Complaint from StephenShi on 06 July 2021 about Mytrip.com.
ON Jan 26th 2021, I booked one ticket from Perth to Mel, later I was told by email that the flight cancelled, I bought the flexible ticket and paid 41aud more , just in case something happened. over the 6month, I... Read more
Complaint from Adelaio on 03 July 2021 about Mytrip.com.
I have booked flights for my husband and myself with MyTrip.com to fly from Mombasa to Cape Town with Kenya Airways on Friday 26 June, 2020. Confirmation: Order number L3N2CO, Booking references Flight PDJ2DI Due to the COVID 19 pandemic we... Read more
Complaint from jadsakr on 02 July 2021 about Mytrip.com.
I have booked for myself and my family (2 adults2 kids) flights: from Geneva (Switzerland) to Beirut (Lebanon), from April 12th till April 24th 2020 via mytrip.com Booking L2ENOH Due to the COVID crisis, I have received from the carrier an information... Read more
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