Complaint: No Response by Customer Care for Open Ticket

on 17 March 2021 about Mytrip.com in category Travel

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My complaint:

I had booked my Muscat Delhi ticket by the site. Due to Covid the flights got cancelled. Through email I was ONLY given an option to open the ticket, which I did.
Now I am trying to rebook or ask for the refund. The only mode of communication is through International call, which is very expensive, I have been trying for the same and getting ‘No Response’. I tried at all different times but no one picks up the phone.
I even wrote to them couple of time, no response yet!!
If booking is difficult, I want my refund.

0 0 votes
Justified complaint?

Suggested solution:

Re-book the ticket through email or calling me.
Or give the full refund as flight got cancelled

No Response by Customer Care for Open Ticket
No Response by Customer Care for Open Ticket
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