Complaints about

On this page you can see which complaints are submitted about

How to file a complaint?

Whatever your complaint about is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File complaint' button.
2. Describe your complaint in detail, and suggest how should resolve it.
3. Submit your complaint directly to and mention that you posted your complaint on

Statistics of in the category Travel

34 total complaints
1.1 /10
15 votes

Complaints timeline

Refund request

Complaint from on 17 February 2021 about in category Travel

L2Z7TE Mine and my 3 children’s flight was cancelled in June 2020 but my trip have not refunded me yet. They keep sending me emails saying that air Portugal are not action if the refund request. I don’t believe my trip.... Read more

No refund issued

Complaint from on 11 February 2021 about in category Travel

After that I called 9 times asking for a Refund and never got a reply, I used their website to claim for a refund on the 23122020, since then they are simply laying to me that I have to... Read more

Huge delay in refund

Complaint from on 01 February 2021 about in category Travel

I booked flights in July 2020. They were almost immediately cancelled. I painstakingly called by phone a few times (very long hold periods), and was told just to wait and that MyTrip had to retrieve the money from the airline... Read more


Complaint from on 23 January 2021 about in category Travel

My flight got cancelled by the Airline and they still have not gave me my refund Order number is L0N50Z Booking reference number is KLEHQK Read more