Mytrip.com Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Mytrip.com complaint process

Do you have a dispute or had a bad customer experience with Mytrip.com? Submit your Mytrip.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mytrip.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Mytrip.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Mytrip.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Mytrip.com complaints chart

We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.

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Mytrip.com complaint statistics

Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

314
Total complaints
314
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 314 ratings

Mytrip.com reviews: (314)

Authentic experiences shared by our community for your benefit.

Refund for unused flight

Complaint from Rae935 on 21 March 2024 about Mytrip.com.

Hi, my reference number is MDP24M, i had a trip from Manchester to Cairo with a connecting flight in Milan. As my first flight was delayed by over an hour (easyJet) it meant that I only had 30 min to... Read more

Comments: 0
Rating:

flight cancelation from Nesma Airlines

Complaint from Linna17171 on 11 March 2024 about Mytrip.com.

My original flight from Nesma Airlines was Mon 01 Apr 2024 09:40 - 10:50 am. According to Nesma Airlines's General Rules and Conditions on the website, full refunds are available for passengers opting not to be rebooked on an alternative... Read more

Comments: 0
Rating:

Partial refund only

Complaint from MayaSherf on 08 March 2024 about Mytrip.com.

I ordered 6 flight tickets from Tel Aviv to Krakow in Aug/2024 with Lot, Polish airline. The airline canceled the flight on their part, however the refund I received was partial only. Since then I am chasing Mytrip customer support... Read more

Comments: 0
Rating:

Cancelled my ticket without notice

Complaint from Unacceptable987 on 28 January 2024 about Mytrip.com.

re-book (which the ailrine said had to be done through MyTrip), no response. MyTrip on its own initiative cancelled the ticket which the airline has given me one year to re-use. Four months to get them to agree to restore... Read more

Comments: 0
Rating:

Cancelled flights and no refund

Complaint from Jess.83 on 15 January 2024 about Mytrip.com.

Hi, so on 7th Jul 23 I booked internal flights in Vietnam with mytrip via their Australian platform where I’m from, for a family holiday we were having in Vietnam Sep/Oct for my 40th. On 2 Sep I found out that... Read more

Comments: 0
Rating:

Lack of information on booking

Complaint from Paul Chetcuti on 10 January 2024 about Mytrip.com.

I had booked flight with My Trip online from Malta to Ho Chi Minh City, Vietnam, Flight from Malta to Rome was with Air Malta, From Rome to Vietnam was with Southern China Airlines, I had 1 luggage 8 kg,... Read more

Comments: 0
Rating:

Still waiting for a refund after 6 months

Complaint from R Shaw on 17 December 2023 about Mytrip.com.

I had to cancel flight tickets that I purchased for my in-laws after I my mother-in-law was diagnosed with cancer and she was ordered not to travel by her doctor. I cancelled the flights, and I went through all the... Read more

Comments: 0
Rating:

Re flight ticket to Portugal

Complaint from Minal on 05 November 2023 about Mytrip.com.

My trip responded saying I need to contact TAP after numerous calls to MYTrip. I am extremely frustrated in trying to resolve my issue. For the last 4 days I have been given the run around by both TAP and Mytrip.... Read more

Comments: 0
Rating:

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