Complaints about eDreams

On this page you can see which complaints are submitted about eDreams.

How to file an eDreams complaint?

Whatever your complaint about eDreams is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File eDreams complaint' button.
2. Describe your complaint in detail, and suggest how eDreams should resolve it.
3. Submit your complaint directly to eDreams and mention that you posted your complaint on Complain.biz

Statistics of eDreams in the category Travel

72 total complaints
1.1 /10
21 votes
21

Complaints overview

Refund not issued

Complaint from on 26 May 2022 about eDreams in category Travel

I cancelled a flight within less than an hour of booking it due to my grandpa's funeral being brought forward. eDreams sent an email saying that request for a refund has been put through on Feb 11th which was also... Read more

Flight change

Complaint from on 19 May 2022 about eDreams in category Travel

I booked a flight to Colombia, Medellin for the 1st of June 2022. Due to personal reasons, I contacted Edreams and asked them to change my flight to the 31st July instead. After several calls and chats with them, they... Read more

refund

Complaint from on 18 May 2022 about eDreams in category Travel

Dear SirMadam, Please help me. I bought a ticket from Edreams on 15th March. I canceled this ticket within a day, then they said I would receive the full refund in business 7-10 days. I waited in 10 days and did not... Read more

Didn’t get refund

Complaint from on 13 May 2022 about eDreams in category Travel

29092021 booking reference 7978699568 was partially cancelled. But I didn’t receive my full refund I have paid. I have called eDreams so many times and after long wait in queues been promised to receive it. Also I have received email regarding... Read more

Refund

Complaint from on 12 May 2022 about eDreams in category Travel

Have to beg for your refund. The airline cancelled the flight and after several chats online was told they're waiting to hear from the airline. The airline rang me 2nd of may and refunded my money back to them whilst... Read more

Tickets Refund

Complaint from on 12 May 2022 about eDreams in category Travel

I booked tickets with edreams they didn't send my booking ation i waited hours. Nothing. Until a day after when i received, i canceled right away it wasn't even 24 hrs. But they refused to refund my whole amount $5,470.... Read more