Our sentiment meter has detected that Holiday Extras complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Holiday Extras, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 1 complaints about Holiday Extras over the last 12 months. The graph below shows a monthly breakdown.
Curious about Holiday Extras's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from NSmith on 13 January 2024 about Holiday Extras.
I am writing to you to raise an issue about: Holiday Extras. The issue that I have experienced was: I have sent three emails without any response or acknowledgment of the emails. Which is really not acceptable. I have completed an online... Read more
Complaint from Pretty disappointed on 07 March 2023 about Holiday Extras.
My holiday was cancelled and I requested a full refund for the £107.36 paid for airport parking. Holiday Extras are attempting to retain £10 from this sum as a Voucher which I do not want !! I wish the full sum... Read more
Complaint from JFB on 02 January 2023 about Holiday Extras.
I´ve booked with Holiday Extras on Sunday, 11th December a hotelroom at Radisson blue, Heathrow (booking reference DXZBKK). As we arrived there, the hotel was fully booked. This was published on the hotels website. I payed 109.99 Pound with my AMEX... Read more
Complaint from DevvyAdair on 30 September 2022 about Holiday Extras.
Firstly I want to make it clear, I understand the travel industry is busy however I am disappointed in the service I received not only on the day of travel but from the customer service personal at Holiday Extras. In April... Read more
Complaint from hazelfaulds on 08 July 2022 about Holiday Extras.
i booked airport parking on 12 may at glasgow airport. they emailed to say card declined so i booked again. when i got to airport on 12 may i realized i had two booking for same car day... Read more
Complaint from Deborah Hand on 26 May 2022 about Holiday Extras.
My husband and I attended the Number 1 Lounge at Gatwick South on Tuesday 10th May. I have used Lounge 1 Clubrooms previously and was very impressed with the service and standard of food. However, on this particular occasion... Read more
Complaint from Riglin on 01 April 2022 about Holiday Extras.
Arrived at the Airport on time and went to find our driver but after 20 minutes no one came. Rang the number on the booking form to find there was no record of a booking. Got to this point... Read more
Complaint from John Jones Swansea on 26 March 2022 about Holiday Extras.
When I made my booking i spoke to one of your staff and they informed me that the Hotel Hoppa Service to Terminal 5, the H5B commenced at 4.30 am, however on our arrival at the Hotel we were told... Read more
Complaint from Darren C on 25 March 2022 about Holiday Extras.
I booked airport parking through Holiday Extras back in January 2020 for May 2020 before the pandemic. Obviously we could not travel and they said as it was a non flex item i bought we would have a voucher instead... Read more
Complaint from Thewoodfamily on 20 February 2022 about Holiday Extras.
We booked a meet and great at Luton Airport. We booked until 5pm on 18th Feb. We called and requested the car at about 4.45pm. The car was delivered as expected. The gave us a car park ticket stating 4.59pm.... Read more
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