Our sentiment meter has detected that Haven Holidays complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Haven Holidays, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 11 complaints about Haven Holidays over the last 12 months. The graph below shows a monthly breakdown.
Curious about Haven Holidays's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from LHuish on 04 October 2023 about Haven Holidays.
I am writing to express my extreme dissatisfaction and disappointment with our recent stay at Presthaven Haven Holidays, which took place from the 18th of September to the 22nd of September, with a booking reference number: 13226964. Arrival on Park: Upon arriving... Read more
Complaint from Steviejb on 12 September 2023 about Haven Holidays.
Arrived 8th September - crap journey should have taken 3.5 hours took 6.5 not their problem Going for a wedding commitment service. Took wedding cake to hotel and set up for service Then booked in about 7pm, because of weather was hot... Read more
Complaint from Harrod on 01 September 2023 about Haven Holidays.
My partner went to check to see if everything was OK when he check where my son was sleeping he find a large bit of glass under the bed and he cut himself. We know it wasn't our son because... Read more
Complaint from Lauraxpx on 30 August 2023 about Haven Holidays.
We went on our family holiday which was a big deal for us as we take our 89 year old gran away her only holiday of the year we purchased 2 caravans 49 Cambrian and also 54 Cambrian for... Read more
Complaint from Mkmark75 on 17 August 2023 about Haven Holidays.
Basically, we arrived on site , no sticker seal on door as normal , no warning tous to state that if no seal contact them. Entered the accommodation to find that there were other peoples items still inside... Read more
Complaint from Celine Marshall on 11 August 2023 about Haven Holidays.
Human teeth found on floor we have 2 autistic children that could have put these in their mouths ! Food a cigarette butt's also found on floor side of and under bed ! Read more
Complaint from Chambo on 21 July 2023 about Haven Holidays.
For three of the four days we was there we could not get any TV working in the caravan as it was raining. Also also we have two children with autism rely on routine and when they could not watch... Read more
Complaint from 13648332 on 02 July 2023 about Haven Holidays.
Dirty mattress in pull out bed in living area dirty double mattress both sides staines wee staines hairs ants everywhere crawling on us at night table had to be fixed asked to be moved but no response security al and... Read more
Complaint from Marionjgreen234@gmail.com on 12 June 2023 about Haven Holidays.
Stayed in a silver caravan hopton .it was dirty inside I cleaned it my partner cleaned the decking as it hadn't Been jet washed .took five days for it to be jet washed after I emailed the manager. Plus No... Read more
Complaint from Jackie Kane on 06 June 2023 about Haven Holidays.
I booked two Bronze3 caravans for myself, my partner, my 2 daughters and their kids. The booking refs. were, 13276714 and 13276716. My caravan, 68 Lakeside North, wasn't sealed on arrival. The floors and table top were dirty, the bottom... Read more
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