Complaint about Opodo?

Do you have a dispute or had a bad customer service experience with Opodo? When you submit your Opodo complaint through our platform, it shows that you are not letting your problem pass by quietly. In addition, we have our support community that may be able to help resolve your issue.

How to file a complaint about Opodo?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!

Statistics of Opodo complaints in the category Travel

39 complaints last year
1.1 /10
133 ratings
133

Opodo reviews:

Excess charge

Complaint from on 03 June 2023 about Opodo in category Travel

My wife and I had booked a KLM flight from London to Manila via Amsterdam and had paid an extra charge for seat selection 5A and 5 D. These seats were not available at check-in so we want a refund... Read more

Comments: 0
Rating:

Check-in not possible!!

Complaint from on 12 May 2023 about Opodo in category Travel

Booked via OPODO a Ryanair flight - could not check-in one day before online. Opodo just did not react at all. No service nothing. Had to check in at the airport and pay 55 € extra. That is fraud!!!!! Will never... Read more

Comments: 0
Rating:

Deducting money from my card

Complaint from on 19 April 2023 about Opodo in category Travel

I am writing to dispute a charge of £69.99 to my bank account on 4th of April 2022 by your company Opodo Limited, registered office address 26-28 Hammersmith Grove, London, W6 7BA. The charge is a fraud because all that... Read more

Comments: 0
Rating:

Opodo prime subscription

Complaint from on 17 March 2023 about Opodo in category Travel

When I booked my flight in early March I have been offered to use a 30-day free trial. I took advantage of this offer. Ten days before my free trial expired I started to look at how to cancel. I... Read more

Comments: 0
Rating:

Confusing website and extra charges

Complaint from on 28 February 2023 about Opodo in category Travel

I booked three flights Belfast Int to Liverpool (EasyJet) for 9 March 2023 and three flights Manchester to Belfast City (Aer Lingus) for 10 March via the Opodo website. The latter posed no problem but after I purchased the... Read more

Comments: 0
Rating:

WAITING for refund

Complaint from on 13 February 2023 about Opodo in category Travel

I bought a ticket from Paris to Warsaw on opodo, but he canceled it. The airline showed that it had refunded it, but the money was left in the third-party account of opodo and not transferred to my account. I... Read more

Comments: 0
Rating:

waiting on refund

Complaint from on 11 February 2023 about Opodo in category Travel

Booked 4 connecting flights via Opodo. The airline cancelled one flight so my round trip couldn't be made. Contacted Opodo and on 30 June 2022 they acknowledged I would get a refund. Until this day I have received no refund. Booking... Read more

Comments: 0
Rating:

Intermediation Service fee

Complaint from on 03 February 2023 about Opodo in category Travel

I booked a flight via Opodo. I did not understand the question about joining the prime service and so declined to join. This has resulted in me being charged a £70.53 booking fee! I would like this to be refunded. I... Read more

Comments: 0
Rating:

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