Complaints about Opodo

On this page you can see which complaints are submitted about Opodo.

How to file a complaint to Opodo?

Whatever your complaint about Opodo is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Opodo complaint' button on our website.
2. Describe your complaint in detail, and suggest how Opodo should resolve it.
3. Submit your complaint directly to Opodo and mention that you posted your complaint on

Statistics of Opodo in the category Travel

90 total complaints
1.3 /10
38 votes

Complaints overview

Opodo Prime scam

Complaint from on 18 May 2022 about Opodo in category Travel

I booked a flight with them and I was not told the fact that by simply buying the tickets from them, I automatically became a member and after a short period of time they have withdrawn money from the card.... Read more

Refund amount

Complaint from on 17 May 2022 about Opodo in category Travel

Booking reference 9337154776 As requested I have attached a copy of the refund receipt from Pegasus airlines. It clearly states that baggage is refunded. In fact all costs have been refunded. I was told by a opodo advisor that the airline does not... Read more

Refund not granted

Complaint from on 13 May 2022 about Opodo in category Travel

I had an Antalya-Kiev flight booked for March 15, 2022, but it was canceled by the Turkish Airlines due to war that started in Ukraine on February 24, 2022. I’ve got emails from Turkish Airlines and Opodo that the flight... Read more

Unjustified credit card charge

Complaint from on 29 April 2022 about Opodo in category Travel

Opodo drew around EUR 100 for a flight that wasn't booked by them. I was informed a refund would be effective within 10 days but nothing happened since 25 days. It is impossible to get a refund nor contact opodo... Read more