Complaint: Told that I was checked in when I wasn’t, resulted in £55 fee

on 28 April 2022 about Mytrip.com in category Travel

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My complaint:

I booked flights through my trip. They notified me that I could check in through them so I did this and was told that I had successfully checked in. When I got to the airport Ryan air said that my trip had not checked me in which resulted in a £55 charge to myself to get a boarding pass.

Suggested solution:

Due to misleading information resulting in a £55 charge to myself, I request nothing less than a full reimbursement of £55

Told that I was checked in when I wasn’t, resulted in £55 fee
Told that I was checked in when I wasn’t, resulted in £55 fee
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