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Mytrip.com complaint: Told refund would be issued but now denied

Open 181 views Travel

Filed 7 Nov 2022 by Elizabeth

I had to cancel my return flight back to Brisbane and have a email stating that I would be receiving 90% of the value of the trip as a travel voucher after calling them.
They are now refusing to issue a voucher saying it was a mistake and they don’t have to under the terms and conditions as part of the trip was used ie the trip from Brisbane to Wagga Wagga. I had paid extra for coverage like this.

Mytrip.com complaint: Told refund would be issued but now denied
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