Mytrip.com Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Mytrip.com complaint process

Do you have a dispute or had a bad customer experience with Mytrip.com? Submit your Mytrip.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mytrip.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Mytrip.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Mytrip.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Mytrip.com complaints chart

We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.

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Mytrip.com complaint statistics

Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

314
Total complaints
314
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 314 ratings

Mytrip.com reviews: (314)

Authentic experiences shared by our community for your benefit.

Big Remorse

Complaint from E.a on 16 January 2021 about Mytrip.com.

My flight was canceled. But i am still waiting to get my back for a long time. Unfortunately this website always say the same lies and they are not interested in you. NEVER GET A TICKET ON THIS WEBSITE. OTHERWISE... Read more

Comments: 0
Rating:

Tickets cancelled and then not rebooked

Complaint from Toby on 07 January 2021 about Mytrip.com.

I booked a flight for myself and my three children with BA through MyTrip (booking Ref L676RV) They were all booked until the flight was cancelled by BA after which I requested the alternative date to fly. This was sorted... Read more

Comments: 0
Rating:

Cancellation of the flight to Germany

Complaint from Taramis on 01 January 2021 about Mytrip.com.

I have bought return tickets from Frankfurt to London My partner traveled earlier before lockdown and my flight has been cancelled just the date of my travel I called to cancel my return tickets unfortunately my ticket from Lufthansa is not... Read more

Comments: 0
Rating:

Did not reschedule my flight KUQU6B

Complaint from udz on 20 December 2020 about Mytrip.com.

I booked a flight for my uncle from Faroe Islands to Lithuania with a layover in Denmark. Later one of the flights got delayed which meant he would miss the next flight. So I contacted mytrip and they rescheduled the... Read more

Comments: 0
Rating:

Refund for ticket

Complaint from Khan on 15 December 2020 about Mytrip.com.

I booked a Garuda Indonesia airline flight from Pakistan to Australia through Mytrip.com (online). Next day the flight schedule change significantly so I couldn't able to fly. Basically, Garuda Indonesia airline would depart from Abu Dhabi before my flight... Read more

Comments: 0
Rating:

Still Awaiting Refund from March 2020

Complaint from Todd Hunt on 11 December 2020 about Mytrip.com.

Croatian Airlines cancelled all of my flights booked through Mytrip. Croation Airlines have authorised that Mytrip refund me as they have refunded to Mytrip. This happened some months ago yet I still haven't received my refund. Read more

Comments: 1
Rating:

Refund cancelled flight

Complaint from Ben Schilling on 10 December 2020 about Mytrip.com.

My flight was cancelled for the 01.July.2020 for me and 3 family members - value 1.876,00€. I get an email every 2 weeks that the refund was filed with TAP Portugal but is still in process. I wrote TAP about that... Read more

Comments: 0
Rating:

They are taking ages to refund me

Complaint from Eugenze on 30 November 2020 about Mytrip.com.

I bought 2 tickets via mytrip with the airline kenyanairways I contacted both. Now, kenyan airways said the refund gas been done to the agency (mytrip) Which now doesn’t answer anymore. Read more

Comments: 0
Rating:

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