While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from APatricia on 28 February 2021 about Mytrip.com.
I bought a ticket on January 20th for the 5th of April early in the morning, the airline changed the flight times and Mytrip accepted the change without consulting me. When I realized this change, I contact them asking for... Read more
Complaint from Aurangzeb on 17 February 2021 about Mytrip.com.
L2Z7TE Mine and my 3 children’s flight was cancelled in June 2020 but my trip have not refunded me yet. They keep sending me emails saying that air Portugal are not action if the refund request. I don’t believe my trip.... Read more
Complaint from veronicamorozova on 12 February 2021 about Mytrip.com.
My flight was canceled in December. MyTrip said I need to contact the airline directly but the airline said that MyTrip has to be the one to issue the refund. I have written to MyTrip about this but they have... Read more
Complaint from Sheada34 on 11 February 2021 about Mytrip.com.
After that I called 9 times asking for a Refund and never got a reply, I used their website to claim for a refund on the 23122020, since then they are simply laying to me that I have to... Read more
Complaint from Carolina Valente on 08 February 2021 about Mytrip.com.
Dear Sir, I am writing to you in order to make a complaint regarding my flightsvoucher, as I was informed that I could not receive the reimbursement from them. As you can see in some emails that I sent to you, I... Read more
Complaint from kmillan on 04 February 2021 about Mytrip.com.
Hi, I sent 12 emails to Mytrip and also Aeromexico about a ticket I got canceled in October. After many emaiils back and forward with Mytrip ( I bought the tickets from their website) and Aeromexico, the last information I received... Read more
Complaint from Mirisb on 01 February 2021 about Mytrip.com.
I booked flights in July 2020. They were almost immediately cancelled. I painstakingly called by phone a few times (very long hold periods), and was told just to wait and that MyTrip had to retrieve the money from the airline... Read more
Complaint from kzfn on 23 January 2021 about Mytrip.com.
My flight got cancelled by the Airline and they still have not gave me my refund Order number is L0N50Z Booking reference number is KLEHQK Read more
Complaint from Jozsef on 16 January 2021 about Mytrip.com.
Dear Sir or Madam I am writing to you for advise and help to resolve a problem with mytrip.com, who is an online travel agency. I have purchased a flight ticket from them on the 24.01.2020 (Booking number: VCNWAK, Order number:... Read more
Complaint from Punitha devendiran on 16 January 2021 about Mytrip.com.
I am Punitha devendiran. I was calling customer care continuously for 10 days to rearrange my brother’s ticket. His ticket’s reference number QPJYZA. Every time I call, the result from the travel agent is ‘There are no flights in economy... Read more
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