My complaint:
After that I called 9 times asking for a Refund and never got a reply, I used their website to claim for a refund on the 23122020, since then they are simply laying to me that I have to go to the airline and the airline is telling they have refunded mytrip.com, it’s been 2 months and I still haven’t got a refund
I want to get a refund, and are not done at this point and this company has literally ignored all my emails, such a terrible Customer care, I have called the airline loads of times asking for help, but they keep saying they have refunded it to mytrip.com and my trip.com is sending back to airline.
Thank you
Suggested solution:
I need my refund it’s been 2 months now since my flights were cancelled due to COVID restrictions.
