While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Drayts on 28 November 2020 about Mytrip.com.
after booking with Mytrip 4 weeks prior to departure, China southern airlines rang me a week before departure saying China has banned entry to all from the Uk unless Chinese. so over a period of a week have emailed Mytrip... Read more
Complaint from annoyed123 on 25 November 2020 about Mytrip.com.
I booked a flight and wanted to change the name as it was incorrect. They contact the airline and got back to me saying it had been voided and they're charging me £45 cancellation when I never asked for that.... Read more
Complaint from Kiks on 25 November 2020 about Mytrip.com.
My flight from London to Longyearbyen cancelled because of Corona and still no refund. They ignore my calls and sending automat emails Read more
Complaint from m.muktadeer on 24 November 2020 about Mytrip.com.
I booked my tickets back in May 2019 on Mytrip.com (Order number: KWG4EN). I was traveling with my mother, my wife and two infants under the age of 2. After receiving the travel document, I received no further emails from... Read more
Complaint from Star2020 on 19 November 2020 about Mytrip.com.
My booking PBTK8 for the return flight to Rio de Janeiro was canceled. The airline Alitalia claims to have refunded the tickets to the travel agency in May 2020, but MyTrip has never returned the money. Criminal! Read more
Complaint from Jenniferzuniiiii on 16 November 2020 about Mytrip.com.
Booking : OJZFCV My flight was cancelled in March 2020 due to airplane mechanical problems not due to COVID. I was suppose to get my refund within 10 days but then COVID happened. I call once a week to follow up... Read more
Complaint from Natasha104 on 03 November 2020 about Mytrip.com.
Initially had flight booked on 13072020, booking reference JYV3HY. Flight was cancelled due to “covid reasons”. I was offered an open ticket to fly within a year. I tried to rebook a flight for 23102020. I was charged £30 assisted fee.... Read more
Complaint from lital159 on 01 November 2020 about Mytrip.com.
Following Cubid 19 my flight was canceled on 5520 since then to this day I chase after them and they do not respond just send me a ready email every 15 and 1 every month that the thing is in... Read more
Complaint from Sad angry on 01 November 2020 about Mytrip.com.
accidentally booked flights wrong way round and after I booked i rang up straight away been on phone 2 hrs to tell me no refund or change on 1 flight and a $45 charge to second flight as i rang... Read more
Complaint from Juan Franco on 16 October 2020 about Mytrip.com.
Last September 11th I received an email from Mytrip, announcing the cancellation of my flight due to Coronavirus. They gave me three options: re-book, refund or open ticket. Since then I´ve been trying to call them more than 15 times.... Read more
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