Booking
Complaint from GC on 07 August 2023 about Mytrip.com.
Booked Ryanair thru Mytrip but had to pay £55 to Ryanair to check in on top of £15 I paid to Mytrip to book me online Read more
Mytrip.com complaints
Mytrip.com Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Mytrip.com complaint process
Do you have a dispute or had a bad customer experience with Mytrip.com? Submit your Mytrip.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Mytrip.com complaints chart
We have received 36 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
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Mytrip.com complaint statistics
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
314
Total complaints
314
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
314 ratings
Mytrip.com reviews: (314)
Authentic experiences shared by our community for your benefit.
No customer service or refund!!
Complaint from daphnetanzania on 01 August 2023 about Mytrip.com.
On 2th of June I was supposed to fly with Kenya airways which i booked with Mytrip. A few days before the flight i got an email that the flight was canceled as the other option didn't suit my schedule... Read more
Unacceptable “price hike” due to the airlines but the final price was not shown throughout the booking process
Complaint from Tiffanytinyee on 29 July 2023 about Mytrip.com.
First time using mytrip.com as recommended by Skyscanner. The travel agency charged me a DIFFERENT price after I paid. The final price does NOT reflect anywhere throughout the booking process until I received SMS from my credit card. I talked... Read more
refund
Complaint from sanjaypatel on 13 July 2023 about Mytrip.com.
my flight ticket have been cancelled by the my trip agent and its not been informed to me. and i found that my ticket was cancelled when i am trying to do the checking online.so i had to pay more... Read more
Refund
Complaint from Yopa on 12 July 2023 about Mytrip.com.
Is anyone able to help me to get my refund on fighting with them already 3 years since COVID they don't Want to give me my refund! Read more
Charge for cabin bag when you get it for free
Complaint from Maayan on 09 July 2023 about Mytrip.com.
Subject: Complaint Regarding Extra Bag Charges and Request for Refund I am writing to express my dissatisfaction with a recent online booking I made through mytrip.com for a trip from TLV to ATH. , I encountered an issue that has left... Read more
Trying for refund for over 1 year
Complaint from STUBAI on 28 June 2023 about Mytrip.com.
Booked flight london to Vegas in business class via calgary after searching on skyscanner. Booked on mytrip and after a month or so the one way flight changed and the options did not suit me as I had to be in... Read more
Booked a flight into one airport and to transit from another airport hours away.
Complaint from TickedOff on 24 June 2023 about Mytrip.com.
I would be ashamed and embarrassed with the appalling treatment I, as a traveller, had to endure at the hands of your company. The incompetence and lack of care of your service is shameful. I booked a flight from Tbilisi to... Read more
Extra fee(hidden fee) deducted
Complaint from alanzem on 13 June 2023 about Mytrip.com.
I searched Skyscanner for a ticket from PEK-NYC and LAX-PEK for my summer trip. and SkyScanner jumpped to Mytrip of this order and mytrip offered me an offer of 25252 CNY. After I paied everything and it charged me 25755... Read more
no received refund
Complaint from Jane lyxmz12 on 02 June 2023 about Mytrip.com.
This company rescheduled the flightclose to departure date with long layover. I chose the option to cancel with refund. After not hearing back with a refund i tried a charge back with my bank as I had paid with a... Read more
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