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Mytrip.com complaint: Poor customer service and cancelled my flight

Open 199 views Travel

Filed 25 Nov 2020 by Abigail

I booked a flight and wanted to change the name as it was incorrect. They contact the airline and got back to me saying it had been voided and they’re charging me £45 cancellation when I never asked for that. The airline said they would change my name free of charge and I’ve lost nearly all of my ticket money. I have filed a complaint on complaint.biz

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