Mytrip.com Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Mytrip.com complaint process

Do you have a dispute or had a bad customer experience with Mytrip.com? Submit your Mytrip.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mytrip.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Mytrip.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Mytrip.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Mytrip.com complaints chart

We have received 36 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.

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Mytrip.com complaint statistics

Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

314
Total complaints
314
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 314 ratings

Mytrip.com reviews: (314)

Authentic experiences shared by our community for your benefit.

Failure to refund

Complaint from Scar on 06 October 2023 about Mytrip.com.

We had a flight cancelled in April, which we had booked through MyTrip.com. The airline refunded the total within the next 8 weeks and MyTrip has not released the funds to us. They keep stating we have escalated your concerns... Read more

Comments: 0
Rating:

canceling the flight without letting me know

Complaint from Reza1991 on 17 September 2023 about Mytrip.com.

My experience with the MyTrip website has been nothing short of a disaster, and I feel compelled to share the reasons for my deep dissatisfaction: Outdated Information: The MyTrip website is severely lacking in terms of up-to-date information. When booking a... Read more

Comments: 0
Rating:

Refund on hold for over a year

Complaint from Ishay on 07 September 2023 about Mytrip.com.

I have bought a flight ticket through Mytrip.com and my flight was cancelled by the airline (Lufthansa) due to a strike. I have applied for a refund on Mytrip.com but have never gotten the money back, and it's been over... Read more

Comments: 0
Rating:

No check-in for flight (had to pay 45€)

Complaint from reallyannoyingugh on 03 September 2023 about Mytrip.com.

I checked the mytrip app 7 hours before flight, there was no check-in available. I kept checking every hour and nothing appeared, not even through email. I was forced to pay 45 euros upon physical check-in as a result. Read more

Comments: 0
Rating:

Mytrip attemting to get out of refunding cancelled flight.

Complaint from Nicholas Basily on 28 August 2023 about Mytrip.com.

January 16, 2023: I purchased 2 tickets from Mytrip in Upsala, Sweden, to travel from Cordoba, Argentina to Stockholm, Sweden, on June 29; approx. cost USD 2,000, paid in crowns from my daughter’s account in Sweden. (See Invoice and TAP... Read more

Comments: 0
Rating:

False advertising

Complaint from Conorsuth on 23 August 2023 about Mytrip.com.

I was purchasing flights from them for a 7.20pm flight and the checkout process didn't indicate pm vs am so I assumed I was getting my 7.20pm flight. After paying I was issued a 7.20 am flight. I tried to... Read more

Comments: 0
Rating:

No customer service and no refund

Complaint from Md Shafiul on 21 August 2023 about Mytrip.com.

My ticket was on 27/12/2022 I bought this ticket for £986 because my father passed away. My flight was cancelled, In 04/01/23 they received refund from airlines I can see it on my trip apps, it should not be taken... Read more

Comments: 0
Rating:

Voucher doesN'T WORK

Complaint from Talya on 19 August 2023 about Mytrip.com.

I canceled a flight and got a 90% voucher for it. I got the code for it on my email. However it does not work. I connected to the live chat to get help and they were not able to... Read more

Comments: 0
Rating:

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