Complaint: Fraud with the Refund

on 19 November 2020 about in category Travel

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My complaint:

My booking PBTK8 for the return flight to Rio de Janeiro was canceled. The airline Alitalia claims to have refunded the tickets to the travel agency in May 2020, but MyTrip has never returned the money. Criminal!

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Justified complaint?

Suggested solution:

Return the money, immediately!

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