Mytrip.com Complaint Sentiment: Negative

Our sentiment meter has identified a 167% increase in complaints about Mytrip.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Mytrip.com's offerings.

Sentiment data last updated on March 28, 2024

Mytrip.com complaint process

Do you have a dispute or had a bad customer experience with Mytrip.com? Submit your Mytrip.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

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By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Mytrip.com complaint letter — and send it to their corporate office on your behalf.

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Mytrip.com complaints chart

We have received 37 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.

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Mytrip.com complaint statistics

Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

314
Total complaints
314
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 314 ratings

Mytrip.com reviews: (314)

Authentic experiences shared by our community for your benefit.

Flight cancelled - booking fee - LMKFYF

Complaint from Anna N on 26 April 2021 about Mytrip.com.

Dear customer service Mytrip.com, Thank you for your email. I absolutely do not agree on paying a handling fee for cancelling my booking LMKFYF. I have never cancelled this booking. According to the official rules, I have a right for a full... Read more

Comments: 0
Rating:

Not refund, no voucher and said my validity has gone

Complaint from Wilker Gomes on 17 April 2021 about Mytrip.com.

I bought flights over a year ago, before the pandemic set off, and due to Covid-19 I couldn't travel anymore. So, I've been trying hard to get any resolve by this company and long time to reply, when it happened... Read more

Comments: 0
Rating:

Fraud

Complaint from naetilee on 13 April 2021 about Mytrip.com.

I had purchased a plane ticket from Berlin on MyTrip. Since I wasn't sure which airport to pick, I picked the option All airports in Berlin. I found a flight I wanted and booked it. On the day of my... Read more

Comments: 0
Rating:

refund

Complaint from ibisi on 04 April 2021 about Mytrip.com.

i stil waiting, flight days was august 2020 Read more

Comments: 0
Rating:

No refund for a whole year

Complaint from M Seaman on 20 March 2021 about Mytrip.com.

I have waited 1 year to have my refund. The flight was refunded by the airline and My trip have sat on that money, unwilling to return it back to me. Read more

Comments: 0
Rating:

No Response by Customer Care for Open Ticket

Complaint from Dinkar on 17 March 2021 about Mytrip.com.

I had booked my Muscat Delhi ticket by the site. Due to Covid the flights got cancelled. Through email I was ONLY given an option to open the ticket, which I did. Now I am trying to rebook or ask for... Read more

Comments: 0
Rating:

No refund for 1 year

Complaint from Noureiney on 16 March 2021 about Mytrip.com.

My flight was cancelled on 032020. Saudi Airline approved my refund on 112020 and my refund not processed yet. I called thousands of time and they just saying you have to wait for another 10 days. Read more

Comments: 1
Rating:

Flight refund

Complaint from Paulmc on 12 March 2021 about Mytrip.com.

Extremely poor service.. my flight was cancelled by Oman airline and they also cancelled the entire route from Saudi to Kathmandu; a clear case for a refund. I'm now waiting over 1 year and Mytrip are no longer providing biweekly... Read more

Comments: 0
Rating:

5 MONTHS AND NO REFUND

Complaint from NO REFUND on 10 March 2021 about Mytrip.com.

I booked a flight with my trip on the 1st of October which they then cancelled and gave us an alternative which also got cancelled and on the third go we decided to just go for the refund I have... Read more

Comments: 0
Rating:

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