Mytrip.com complaint: Refund for ticket
Filed 15 Dec 2020 by Waqas
I booked a Garuda Indonesia airline flight from Pakistan to Australia through Mytrip.com (online). Next day the flight schedule change significantly so I couldn’t able to fly.
Basically, Garuda Indonesia airline would depart from Abu Dhabi before my flight from Pakistan arrive at Abu Dhabi airport.
I talked to airline about this situation that suggested me get a refund but when I talked to Mytrip that’s a different store.
First they delay by saying that they have to contact the airline when got the permission they will refund me and this took almost one month. At last they said they will reimburse me in voucher. This voucher could be use in one year and on same airline. This voucher has no use to me. I want my hard earn cash not voucher.
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