My complaint:
I wasn’t expecting this bad experience with a company I’ve respected for years
I booked my ticket to the USA via Air Canada. I didn’t know that I needed a transit visa so i tried to change my booking via the website and over the phone for hours but no answer
I am sending to my friends in the USA to try to contact you. But customer service refused. I sent a lot of emails and tried a lot to calls all day. And no one answers me. And I don’t know what to do. please i need your help
Booking number:TBZHVM
Order No:LAHPLN
Suggested solution:
change the ticket or cancel
