Mytrip.com complaint: Refund

Name: Refund
Item: Mytrip.com
Rating: 1
Author: Kevin

Open 3 Feb 2023 129 views Travel

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Filed 3 Feb 2023 by Kevin

I booked an airasia flight through Mytrip and the flight got rescheduled meaning I could not make that flight. Airasia said I was entitled to a refund but Mytrip have refused to give me my refund even though they have received it! They put the phone down on me or say they will call back but never do absolutely disgraceful customer service

Mytrip.com complaint: Refund — Photo Kevin uploaded with this complaint

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Case details

Status: Open
Company: Mytrip.com
Filed: 3 Feb 2023
Rating: 1/5
Desired resolution: Give me my refund which I am entitled to
Problem: Refund for rescheduled flight withheld
About: flight booking

Progress

Filed
Company notified
Company replied
Resolved

3 Feb 2023 Complaint filed and published
3 Feb 2023 Message from Bizzy: we notified Mytrip.com about this complaint.

See all 314 Mytrip.com complaints

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