My complaint:
I bought a ticket to fly to Spain with Mytrip they canceled my flight but have never returned my money, I have written to them many times, I have called, I am tired to see how they play with you!
Below is the trip they canceled:
Dear SirMadam,
Your flight(s) has unfortunately been affected by the situation with Covid-19. We are sorry for the inconvenience caused to you because of this.
Below are your option:
Alt:
Flight Departure airport Landing airport Departure time Landing time
TAP Portugal 224 Miami International Airport (MIA)
Miami, Florida, United States Lisbon Portela Airport (LIS)
Lisbon, Portugal Mon Nov02 19:15 Tue Nov03 08:20
TAP Portugal 1014 Lisbon Portela Airport (LIS)
Lisbon, Portugal Madrid–Barajas Airport (MAD)
Madrid, Spain Tue Nov03 09:55 12:30
TAP Portugal 1021 Madrid–Barajas Airport (MAD)
Madrid, Spain Lisbon Portela Airport (LIS)
Lisbon, Portugal Mon Nov09 17:50 18:30
TAP Portugal 223 Lisbon Portela Airport (LIS)
Lisbon, Portugal Miami International Airport (MIA)
Miami, Florida, United States Mon Nov09 19:50 Tue Nov10 00:10
Suggested solution:
I just need my money back!