Mytrip.com complaint: Waiting time on call center
Filed 16 Dec 2021 by Lertpong
Calling call center asking for booking changes. Waited for 40mins, someone answered and asking for information, after searching for my bookings, she put me on hold for another 30mins, then a guy answered and ask for booking number again, then told me that there’s errors on his computer and need to transfer me to another department, this time I was on hold for more than an hour and I gave up. Nothing was being resolved. Mytrip is the worst agency I have encounter, I will definitely not using Mytrip again. I have filed a complaint on complain.biz
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