Skip to content
File a complaint
File a complaint

Mytrip.com complaints

Mytrip.com complaint: Refunreschedule flight

Open 222 views Travel
File your Mytrip.com complaint How does Complain.biz work?

Filed 15 Dec 2021 by Jason

I purchased a return flexible flight for the 04th November 2021. The flexible status meant that I could rebook the flight free of charge if need be.

2 weeks before my flight, my family caught covid and so I was unable to fly out. I subsequently sent an email ticket via their website asking to reschedule the ticket. The next day I receive a reply stating that in order to change my flight I needed to call them.

I’ve called them so many times now, I’ve complained to my bank and I’ve tried every possible way to contact them. After multiple times waiting in their phone queue for over an hour, I never managed to get hold of them. I would at the least want my money back and if not that, then to at least give me a different flight as this has completely ruined my mood over the past month.

Booking referenceorder number is: LD0ODX

Mytrip.com complaint: Refunreschedule flight
Photo Jason uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Mytrip.com? Start the discussion above.

More Mytrip.com complaints

View all 314

Wronged by Mytrip.com too?
Make it sting!

Launch complaint