Mytrip.com complaint: Wrong Ticket via online system
Filed 6 Nov 2022 by Antonio
Hi,
The issue:
I had selected a flight from Cusco to Lima departure at (11:20) am (snapshot attached). However, after entering all my details and making the payment the mytrip system automatically changed the flight to a late-night (21:20) flight with the same airline Sky.
I tried calling them several times and they suggested emailing mytrip. At the same time, most myTrip emails suggest calling the call centre. Both methods pass the buck to the other mode by not addressing my situation.
Can you assist with resolving the issue urgently with MyTrip?
Regards,
Antonio Pereira
642102554606
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