Mytrip.com complaint: My flight canceled due to the travel restriction but mytrip is not processing the refund.

Complaint from Zehra reported on 16 July 2021 about Mytrip.com

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My complaint:

I booked a flight on mytrip from Trabzon, Turkey to London, Stansted on 22nd of July. According to the travel rule from Turkey to London, we can only flight to Heathrow as Turkey is on the red list. So , this flight has canceled. I called Turkish Airlines and I was informed that cancelation should process through mytrip. I cant even reach them on the phone or by email to explain my situation.

Suggested solution:

Please refund the ticket as there is no flight that will take place to Stansted.

Mytrip.com complaint My flight canceled due to the travel restriction but mytrip is not processing the refund.
Mytrip.com complaint My flight canceled due to the travel restriction but mytrip is not processing the refund.
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