Mold in Sandwich
Complaint from BobGraening on 07 June 2021 about McDonalds.
My name is Bob and I ordered a sausage mc muffin and the sandwich had mold on it. Read more
McDonalds complaints
McDonalds Complaint Sentiment: Neutral
Our sentiment meter has detected that McDonalds complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -13%. While some customers might experience challenges with McDonalds, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 5, 2024
McDonalds complaint process
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about McDonalds?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
McDonalds complaints chart
We have received 281 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
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McDonalds complaint statistics
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
1778
Total complaints
1773
Open Complaints
0
Complaints pending
5
Complaints resolved
1.2
1778 ratings
McDonald's customer service FAQ:
Why should I file a complaint about McDonald's on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
What types of complaints can I file about McDonald's on Complain.biz?
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
What are the most common complaints about McDonald's?
According our data some common complaints about McDonald's include:
- Poor customer service: Some customers report rude or unhelpful employees or a lack of responsiveness to customer inquiries.
- Incorrect orders: Some customers report receiving the wrong food or missing items from their orders.
- Food quality issues: Some customers report finding foreign objects or hair in their food or experiencing food poisoning.
- Billing problems: Some customers report unexpected or incorrect charges on their invoices or difficulties with refunds or returns.
- Cleanliness issues: Some customers report encountering unsanitary conditions at McDonald's restaurants.
Can I expect compensation or a refund if I file a complaint about McDonald's on Complain.biz?
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
How can I contact McDonald's customer service directly?
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
How to contact the customer service of McDonalds?
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-244-6227
Webcare email:
customercare@mcdonalds.com
Corporate HQ address:
110 N Carpenter St, Chicago, IL 60607
Contact form:
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
McDonalds reviews: (1778)
Authentic experiences shared by our community for your benefit.
Very Nasty Place
Complaint from Mimmie on 06 June 2021 about McDonalds.
people complaining of waiting a long time, people working there were very unkept, half the tables were dirty when I went to sit down, people leaving because no one came to wait on them, they did not know the specials... Read more
Missing food
Complaint from Gillette04 on 05 June 2021 about McDonalds.
I only get my son once a month and tonight was that night, I spent $65 on McDonald’s and drinks and ice cream never came, someone has to be held accountable, I spoke to Bethany who was calm but couldn’t... Read more
Cold food on 3 attempts
Complaint from N shaw on 01 June 2021 about McDonalds.
1 chicken wrap cold first attempt 1 large Chips cold first attempt , 1 Big Mac cold first attempt . After waiting 36 minutes . I Took all the items back . Second attempt warm chips , unbelievably cold... Read more
Customer Service
Complaint from Nellie.Richardson@shelby-sheriff.org on 01 June 2021 about McDonalds.
On May 30, 2021 at 09:18 hours, I got in line at the drive thru. At 09:23 pm, I pulled up to the speaker box at McDonalds. At 09:30 pm was asked to hold, 'Please'. At 09:35 pm, I was... Read more
2 Surveys completed today (310521) but the vouchers given expire today!!!
Complaint from David L on 31 May 2021 about McDonalds.
The above title says it all! The voucher numbers are H11QL9BLLPBG and H116R47BRPR3 Read more
Always a problem with this location
Complaint from Frappe lover on 30 May 2021 about McDonalds.
I am regularly at McDonald's at least once A-day to enjoy my frappe in the morning on my way to work I constantly have problems with my 5th Avenue Huntington location The management is extremely rude that employees are a... Read more
Waitingpoor service
Complaint from Gregory Baker on 29 May 2021 about McDonalds.
I waited 45 minutes for my mel and service today and it was the wrong meal as well as being cold. The server did not listen when I asked her about it and when i returend everyone was busy. Read more
Bad Service
Complaint from VHodge on 29 May 2021 about McDonalds.
I went to McDonalds at Wadalba about 6.00pm on Friday 28521. I took my 3 year old granddaughter. I ordered at the automatic machine. I ordered a kids meal and toy and chips for my granddaughter and... Read more
Rude service Crystal MGR called cops
Complaint from mrpaul32@yahoo.com on 28 May 2021 about McDonalds.
I went to Mcdonalds in Demotte tonight. After messing up the order of every person there including mine. The second time The manager was rude asked me to leave. She gave me my order but it was not... Read more
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