Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 286 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from davico9 on 14 June 2021 about McDonalds.
we went to McDonald this morning my husband ordered small coffee and sausage biscuit and i ordered the chicken biscuit combo with orange juice was charged $450 for combo and 2.59 for orange juice but the coffee was put with... Read more
Complaint from Cooper1234 on 13 June 2021 about McDonalds.
This is on going now it’s been three times I have been through drive through an the first time fries we’re half full an my cheeseburger was not mad right no pickles and ketchup on outside of bun. Second time... Read more
Complaint from JLR148 on 13 June 2021 about McDonalds.
Visited the drive thru on 13621 at 1515. I ordered a chicken legend with bbq sauce 6 nuggets and a vanilla shake. I asked to double check the order as laminated sign was obscuring the order screen. The... Read more
Complaint from AdamN on 13 June 2021 about McDonalds.
I literally waited in line 20 minutes before closing time and was ignored 100% completely so I drove up to the window where they saw me and literally walked right by me and did not say a word as I... Read more
Complaint from Susan2175fdh56 on 12 June 2021 about McDonalds.
I normally go to drive thru but it was backed up around the bldg. I went inside and waited for service. The gal said they couldn't do a hamburger deluxe so I just ordered and then waited quite... Read more
Complaint from Audrey Campbell on 11 June 2021 about McDonalds.
I went through the drive through this morning as I do every morning. Sitting waiting to order. A second car appears at the other ordering booth. They were taken before me which was a man who took the order. I... Read more
Complaint from olemac on 10 June 2021 about McDonalds.
i ordered a special request fresh fish sandwich and told the girl i would gladly wait for the extra time. i specificallyt asked her will i get a fresh made sandwich she said i would. the line moved quickly at... Read more
Complaint from BobGraening on 07 June 2021 about McDonalds.
My name is Bob and I ordered a sausage mc muffin and the sandwich had mold on it. Read more
Complaint from Mimmie on 06 June 2021 about McDonalds.
people complaining of waiting a long time, people working there were very unkept, half the tables were dirty when I went to sit down, people leaving because no one came to wait on them, they did not know the specials... Read more
Complaint from Gillette04 on 05 June 2021 about McDonalds.
I only get my son once a month and tonight was that night, I spent $65 on McDonald’s and drinks and ice cream never came, someone has to be held accountable, I spoke to Bethany who was calm but couldn’t... Read more
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