While some customers may still be encountering a bad experience, our sentiment meter has detected a -29% decline in complaints about McDonalds over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 281 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Luke stafford on 15 January 2022 about McDonalds.
Waited for 20 minutes to get missing silverware and after asking manager he acted like he didn’t want to do anything and he said ”nobody has time for that” referring to assisting us. Read more
Milt sick mom wanted your food dropped off to her since she lives 30 minutes from me I had her nurse take pics to send to me a quarter pounder meal the roll was so stale the top was all... Read more
Complaint from framman on 14 January 2022 about McDonalds.
the womens bathroom is always out of towels the toilets are nasty the tables are hardly ever clean Read more
Complaint from Bbaber on 13 January 2022 about McDonalds.
We waited for over a half an hour for our meals when we finally got it our fries were completely cold and my husband's double quarter pounder had pickles and onions on it when he asked for ketchup and mustard... Read more
Complaint from Garret on 13 January 2022 about McDonalds.
I ordered breakfast from 15628 Gale, and the order was terrible. The (2) sausage, egg, and cheese McMuffins HAD NO EGG ON EITHER OF THEM. The orange juice was also semi-transparent and tasted like 85% water! I have submitted 2... Read more
Complaint from Mariaallen32 on 12 January 2022 about McDonalds.
Drove up to the drive-through ordered my food I asked at the drive-through for it to be fresh Hot set at the drive-through window for a good five minutes for them to spell tea before handing it to me and... Read more
Complaint from LBell on 10 January 2022 about McDonalds.
I arrived at McDonalds around 5:00 P.M., on Sunday, January 9, 2022. And drove to the right-side entry ordering voice system. I waited over 5 minutes no one took my order there. So I moved to the pay window and... Read more
Complaint from blayne on 10 January 2022 about McDonalds.
i ordered 4 sandwiches two without egg two with the two without were supposed to be sausage muffins well done ( double toasted ) they had egg on them and were not double toasted.. this is the third time since... Read more
Complaint from Stop the racism on 10 January 2022 about McDonalds.
Today I went to McDonalds and ordered my large monthly order for takeout but when I arrived the door was locked and their was a note on the door that said dining room closed, use drive thru. Since I order... Read more
Complaint from flg144 on 06 January 2022 about McDonalds.
We went to the above location at 10:27am to order breakfast and was told breakfast was over....it is advertised for breakfast to end at 11:00am do not understand why we were not able to order breakfast. McDonalds used to... Read more
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