While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Miha907 on 09 September 2022 about Mytrip.com.
I had a flight booked which was cancelled and Mytrip didn't care to let me know. When tried to do the check-in i realized something is wrong and tried to reach out to Mytrip but they kept telling me to wait... Read more
Complaint from Still waiting on 06 September 2022 about Mytrip.com.
We have booked and paid flights to China US and China through My Trip- ref L0G12Q, flight no QZZHO4 ( flying Cathay Pacific) just before the pandemic and were unable to use the flights due to the pandemic but since... Read more
Complaint from Rafiqul ISLAM on 02 September 2022 about Mytrip.com.
Dear Complaint Team, kindly be informed you that my ref number L2S68A It has been more than 2yrs but still didn’t get my refund amount i kindly request to take necessary support for this query ASAP. I appreciate for your kind... Read more
Complaint from Khaja on 29 August 2022 about Mytrip.com.
Dear Complaint Team, kindly be informed you that my ref number L2IX0Q it has been more than 2yrs but still didn't get my refund amount i kindly request to take necessary support for this query ASAP. I appreciate for your kind support, Best... Read more
Complaint from Crystal12 on 26 August 2022 about Mytrip.com.
I had bought a ticket through mytrip. I have contacted them to ask them to change my booking and another passengers details, the agent told me that I need to cancel first and that I would get a refund, my... Read more
Complaint from pamlundy@optusnet.com.au on 24 August 2022 about Mytrip.com.
When first made booking, and checked they had no record. They could not find my booking no. In late July I developed cancer and had to have an operation therefore could not use the flight. I sent many... Read more
Complaint from Liat on 16 August 2022 about Mytrip.com.
The agent ask me to pay more than 600 euro for chanching dates even though i have flexible ticket and the new ticket is not more expensive Read more
Complaint from rawsondj@mail.com on 16 August 2022 about Mytrip.com.
The Flights booked through Mytrip OrderNumber LEA9LV Ryanair Tue 13th Jan 2022 Manchester to Arrecif Ryanair Tue 20th Jan 2022 Arrecife to Manchester REF W6NBVI KH549B These flights were cancelled. Mytrip as not refunded my money. Numerous requests made. Read more
Complaint from Chethan on 04 August 2022 about Mytrip.com.
We had booked ticket in Virgin Airlines through Mytrip in Dec 2019 for travelling in March 2020 but due to covid flights were cancelled. Since then we have been following up with Mytrip either to refund or provide credit but... Read more
Complaint from zcloudyx on 04 August 2022 about Mytrip.com.
Still waiting on a refund that they charged me £39.99 to administer. Now been waiting over a month for my refund which they have ed they have processed, so they are effectively holding onto money from the airline and... Read more
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