While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Kevincarew on 18 October 2022 about Mytrip.com.
The travelers name has an extra “r” letter in it. We asked them to remove it so the passenger could travel as the name does not match the ticket due to the extra letter. Kevin Carrew should be Kevin Carew... Read more
Complaint from lukemc1990 on 17 October 2022 about Mytrip.com.
Had a trip booked through MyTrip for a flight from vancouver to New York. the flight was delayed by over 20 hours so JetBlue (the airline) said they'd offer a refund so we booked another trip. The problem is, they... Read more
Complaint from Saeeda on 28 September 2022 about Mytrip.com.
I buy two ticket from this my trip.com.why they not mention i need visa for travel from Dublin to birmingham. Qatar airways didn't give boarding pass .I face alot of problem with my three year son.why they not mention... Read more
Complaint from Jessi on 21 September 2022 about Mytrip.com.
The customer service is by far the worst I have ever experienced. One of my flights was changed which required rebooking due to connection issues. I have been calling to speak to a manager and they have told me for... Read more
Complaint from Mandy Jamieson on 20 September 2022 about Mytrip.com.
Booked a return flight Southampton to Dublin through Mytrip. The flight home was cancelled by the airline (Eastern Airways) who instructed us to claim the refund through Mytrip. 1½hrs on the phone with them then I received emails saying that... Read more
Complaint from Steve in Carlisle on 18 September 2022 about Mytrip.com.
This company will charge you for luggage for your trip but only apply it to your outbound flight. So when you return home you are left to pay excess baggage while Mytrip pockets the fees. Its happened to at least... Read more
Complaint from Furkan Kopar on 17 September 2022 about Mytrip.com.
I booked my flight through mytrip.com. The worst decision in my life. I got sick and tested positive for Covid-19 two days before my flight. The airline said I should contact mytrip.com to make changes or cancel my ticket. I... Read more
Complaint from AmChana on 14 September 2022 about Mytrip.com.
we booked flights via mytrip.com December 2021, 4 days after booking govt stopped travel due to covid19 we were issued a credit voucher to be used within 1 year, we have been trying for the last month to rebook and... Read more
Complaint from mali on 13 September 2022 about Mytrip.com.
Hi, I purchased ticket from mytrip.com and my flight scheduled changed from airline. Mytrip gave me option to cancel my ticket and full refund or select another travel schedule. My booking no. with mytrip is LGELST. I choose to cancel my ticket and... Read more
Complaint from KateMJ on 12 September 2022 about Mytrip.com.
This is the most terrible customer service experience I have ever had! Our flights were cancelled by the airline 48 hours before flying from Australia to Europe. MyTrip said they had no other options, and we would have to re-book... Read more
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